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RETURNS/EXCHANGES

 

How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Return Policy(see warranty below)

Original sales receipt must accompany returns.

We accept returns for exchange or refund 60 calendar days after purchase of the product. At our sole discretion after 60 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

• -without showing signs of wear or damage in any way

• -within 60 calendar days of purchase date (after 60 days no returns are allowed)

• -must not be a special order or a custom order

• -unless noted that it cannot be returned or has a different return policy time period other than that 60 days noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Customer is responsible for all shipping costs if seller is not at fault.

Warranty Policy

All of our items are covered under a 60 day warranty. As long as your item was not damaged outside of normal use or exposed to moisture it is covered!

For returns please send item to:

KeylessOption.com
66 Main Street
Suite 2457
Farmingdale, NJ 07727